Front Office Management

The Front Office Management degree at Lewis-Clark State College offers students an in-depth exploration of the hospitality industry, particularly focusing on the vital operations of front office departments. Throughout this course, students will learn about the core functions of front office management, including reservations, customer service, and guest relations, while developing a deep understanding of how these elements impact the overall guest experience. Students will also engage with modern technologies and software systems used in the industry, preparing them for the realities of a fast-paced environment.

The curriculum is designed to provide a balance between theoretical knowledge and practical skills. Students will benefit from hands-on training in real or simulated settings, where they will apply their learning to real-world scenarios. This includes developing skills in communication, problem-solving, and team management, which are all essential in the hospitality sector. Additionally, coursework may involve collaborative projects, case studies, and guest lectures from industry professionals, enriching the learning experience.

Studying Front Office Management in the university’s country, renowned for its vibrant hospitality sector and commitment to excellence, offers students unique opportunities for networking and internships. The culturally diverse environment provides an excellent backdrop for learning about global hospitality standards and practices. Living and studying in this country exposes students to a broad range of cultural perspectives, enhancing their adaptability and cultural competence within the industry.

• High School Diploma or equivalent
• Completed application form
• Transcripts from previous educational institutions
• Letters of recommendation may be required

• IELTS: typically a minimum score of 6.0
• TOEFL: typically a minimum score of 80

International students must meet additional requirements for enrollment, including obtaining a student visa. This generally involves having proof of financial support, valid health insurance, and acceptance into the institution. It is advised to check the official guidelines and requirements for international students from the country's immigration office.

• Front Office Manager
• Hotel Operations Supervisor
• Reservation Specialist
• Customer Service Coordinator
• Guest Relations Manager
• Hospitality Consultant