IT Support Specialist Certificate

IT Support Specialist Certificate is a program taught at Catholic University of America, USA. The program is offered in campus-based modes with full-time (24 Weeks) options.

The IT Support Specialist Certificate Program is an online and in-person certificate program that helps learners build foundational IT knowledge and customer service skills for information technology careers. The training focuses on troubleshooting user hardware, network, and cloud computing challenges and preparing for roles such as an IT Helpdesk, Helpdesk Technician, or IT Support Specialist.

Program length is 24 weeks. Learning includes durable skills practice sessions for communication, problem-solving, and teamwork, plus lab and/or portfolio projects aligned with real world work scenarios. The program includes a career coaching course led by an Accelerate U Career Coach and exam prep built into the course content to track readiness for a certification exam.

It is designed for learners new to IT, including people eager to complete the training and work full-time in the IT field after completion. Learners join a cohort of 20–25 peers and receive wraparound supports such as counseling, career placement services, academic tutoring, emergency funds, and community supports.

The minimum requirements for admission in IT Support Specialist Certificate at Catholic University of America for all applicants (Domestic or International) are:

• program specific academic requirment set by Catholic University of America.
• English Language OR any other language requirments as set by Catholic University of America as pre-requiste for admission in IT Support Specialist Certificate.

Note: Please check the university website in the link below.

• 18 years of age or older
• High school diploma or GED with a 2.0 GPA or higher
• Ability to work in the United States
• Willing to commit 20-22 hours per week on program
• Willingness and ability to in person classes at the NLU main campus (18 S. Michigan, Chicago IL 60603)
• Computer and internet proficiency with access to reliable internet and a reliable working computer or laptop. A CHROMEBOOK IS NOT AN ACCEPTABLE TYPE OF COMPUTER TO USE DUE TO LIMITATIONS (option to purchase one from NLU)

Please check detail of study units at https://nl.edu/accelerateu/it-support-specialist/

• IT Helpdesk
• Helpdesk Technician
• IT Support Specialist

80 fully funded scholarships are listed for USA. See USA scholarships.