Diploma in IT User Support Technician

Campus Diploma Full Time
Delivery
Campus
Study mode
Full Time
Level
Diploma
Starts
Fall, Spring

Introduction

IT User Support Technician is a Diploma program taught at Nicolet Area Technical College, USA. Intake: Fall, Spring. The program is offered in campus-based modes with full-time (2 years) options.

IT User Support Technician is a Technical Diploma designed to prepare you to support computer users and their computers. You will manage, configure, and troubleshoot common computer hardware and software issues, configure and troubleshoot network access, and develop customer service skills. Courses cover network cabling and devices, switching and routing, security, addressing, Ethernet and wireless, LANs and WANs, and operations and troubleshooting.

Learning happens through online classes with a flexible pace, using Competency-Based Education. You master competencies by demonstrating them, and you earn a certificate, diploma, or degree after all program competencies are assessed and mastered. The program includes Term 1 courses such as Network+ Fundamentals, A+ Computer Essentials, Windows Client, Help Desk Fundamentals, Digital Literacy with Cyber Security, and Oral Interpersonal Communication.

Modules

  • Network+ Fundamentals
  • Oral Interpersonal Communication
  • A+ Computer Essentials
  • Windows Client
  • Help Desk Fundamentals
  • Digital Literacy with Cyber Security

Admission Requirements

The minimum requirements for admission in IT User Support Technician at Nicolet Area Technical College for all applicants (Domestic or International) are:

  • program specific academic requirment set by Nicolet Area Technical College.
  • English Language OR any other language requirments as set by Nicolet Area Technical College as pre-requiste for admission in IT User Support Technician.

Note: Please check the university website in the link below.

Courses Units

More Information

  • Computer Support Specialist
  • Technical Support Specialist
  • Help Desk Technician
  • Network Administrator
  • Systems Administrator

Scholarships

80 fully funded scholarships are listed for USA. See USA scholarships.