Digital Business Solutions Internship At UNESCO (Paris Headquarters or remote)

Digital Business Solutions Internship At UNESCO (Paris Headquarters or remote)
Digital Business Solutions Internship At UNESCO (Paris Headquarters or remote)


UNESCO, the United Nations Educational, Scientific and Cultural Organization, is a specialized agency within the United Nations system. Established in 1945, UNESCO’s mission is to contribute to peace and security by promoting international collaboration in the fields of education, science, culture, communication, and information. The organization aims to foster knowledge-sharing, the free flow of ideas, and mutual understanding among nations. UNESCO’s programs align with the Sustainable Development Goals outlined in the 2030 Agenda, focusing on education, cultural preservation, scientific cooperation, and communication to build a more just and inclusive world.

Internship Background:

The Digital Business Solutions Internship at UNESCO is facilitated by the Digital Bureau Solution (DBS), which is responsible for overseeing ICT operations within the organization. Reporting to the Assistant Director General to Administration (ADG/ADM), DBS plays a crucial role in implementing UNESCO’s digital strategy. This strategy emphasizes three key aspects: (1) enhancing integrated and properly codified project and knowledge management to support program delivery, (2) providing a resilient IT infrastructure and best-in-class service management for effective program delivery, and (3) strengthening cybersecurity and digital risk management.

The internship offers a unique opportunity for graduate/postgraduate students or recent graduates/postgraduates to contribute to DBS’s mission. Interns will gain exposure to UNESCO’s diverse projects and provide qualified assistance under the supervision of the DBS management team. The internship covers various domains, including operations, helpdesk, network, server, cloud, cybersecurity, compliance, AI, development, architecture, and engineering. This hands-on experience allows interns to play a vital role in UNESCO’s digital initiatives and further their understanding of international cooperation in education, science, culture, communication, and information.

Duties and Responsibilities:

Operations, Helpdesk, Network, Server, and Cloud:

  • Network Monitoring and Configuration:
    • Assist in monitoring network performance and diagnosing connectivity issues using network monitoring tools.
    • Gain hands-on experience in configuring network devices, including routers, switches, and firewalls.
  • Cloud Platform Familiarity:
    • Acquire experience with cloud platforms like AWS, Azure, or Google Cloud by configuring cloud resources.
    • Aid in planning the migration of on-premises applications and workloads to the cloud.
  • Server and Network Troubleshooting: Learn the skills to troubleshoot network problems, such as slow connections or network outages.
  • Documentation: Contribute to updating and maintaining network documentation, including network diagrams and device inventories.
  • User Support and Troubleshooting:
    • Provide basic user support, including tasks like password resets and account creation.
    • Gain insights into helpdesk ticketing systems.

Cybersecurity, Compliance, AI:

  • AI/Generative AI: Support the deployment, configuration, and testing of AI and Generative AI models developed by UNESCO.
  • Cybersecurity Awareness Workshops: Create content to educate employees about cybersecurity threats, safe online practices, and the importance of strong passwords.
  • Phishing Simulations: Coordinate simulated phishing campaigns to train employees in recognizing and reporting phishing emails and other social engineering attacks.
  • Security Policy Review: Review and discuss company cybersecurity policies, ensuring all employees understand their roles and responsibilities in maintaining security.
  • Vulnerability Scanning Reports: Analyze and discuss vulnerability scanning reports to educate employees about potential security weaknesses and effective ways to address them.

Development, Architecture, Engineering:

  • Application Development: Assist in designing and coding web-based or cloud-based business applications using technologies like Salesforce, HTML, CSS, JavaScript, and a backend framework like Node.js or Django.
  • User Interface (UI) Enhancement: Collaborate on improving the user interface and user experience (UI/UX) of existing applications based on user feedback.
  • Reporting: Prepare and support the development of reports using Microsoft or Salesforce Technologies.
  • Data Cleaning, Transformation, and Visualization:
    • Assist in data preprocessing, cleaning, and transformation to ensure data quality and suitability for analysis.
    • Create interactive data dashboards using tools like Power BI to effectively present data insights.
  • Debugging, Testing, and Quality Assurance: Conduct testing and assist in debugging and quality assurance activities to identify and fix bugs and issues within applications.
  • Documentation: Help document application features, code, and development processes for knowledge sharing and future reference.

Required Skills and Experience:

Academic Qualifications:

  • Currently enrolled in a graduate program (Master’s degree, PhD, or equivalent) or possess a second university degree or higher.
  • Recently graduated with a Master’s degree or PhD (or second degree as defined above) within the last 12 months. Please note that candidates who have completed a full-time bachelor’s degree but are not currently enrolled in a graduate program are ineligible to apply.

For applicants in secretarial/assistant or technical/professional assignments:

  • Must be enrolled in a secretarial school or a specialized technical/professional institution.
  • Should be in the last year of studies or have recently graduated (within the last 12 months) from their school or institution.


  • Proficiency in written and spoken English or French is essential.
  • A working knowledge of the other language (English or French) is advantageous and may be required for internships in secretarial and assistantship assignments at the Headquarters.

Computer Skills: Possess excellent knowledge of computer systems and proficiency in office-related software.

Team Player: Demonstrated ability to work effectively in a team and adapt to an international working environment.

Communication Skills: Strong interpersonal and communication skills are essential.

Closing Date:June 30, 2024

Duty Station: Paris Headquarters or Remote

Apply Here: Digital Business Solutions Internship At UNESCO (Paris Headquarters or remote)

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