This Doctor Ph.D. Degree in Total Quality Management explores principles of leadership, strategic planning, marketing, information technology, human resources, process management, and business results. It uses an integrated systems approach and reviews how total quality management applies to organizations such as manufacturing, service, small business, government, and health care.
The program is delivered via distance learning online. The structure is 70% textbooks and 30% thesis, including a research methodology component and a final project or thesis. Students complete 45 to 72 academic credits, with composition including 39 academic credits for Total Quality Management Online and the remaining credits for research methodology and final project or thesis.
Modules
- Total Quality Management Online
- Research methodology and final project or thesis