This Master’s Degree in Total Quality Management explains how quality can be achieved across an organization, including design, production, marketing, customer services, and personnel. It also looks at how firms create value through quality and how decisions in areas such as capacity, facilities, technology, vertical integration, workforce, quality, production planning, materials control, and organization affect value creation.
Study is delivered online through distance learning. The program includes 36 to 54 academic credits above a Bachelor’s program. The structure is 70% textbooks and 30% project. The composition includes Total Quality Management Online plus other additional subjects, and includes research methodology and a final project or thesis.
Modules
- Total Quality Management Online
- Other additional subjects
- Research methodology and final project or thesis