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at Athens Laboratory of Business Administration (ALBA) · Greece
Duration
44 Hours (8 days)
Intake
October
Mode
Full Time
This diploma covers modern customer service management with emphasis on challenges and opportunities in the digital era. It includes study of Agile, Scrum, Design Thinking, AI readiness, and managing multigenerational teams. The course is delivered over 8 days totaling 44 hours, with sessions both in-person at Alba in Athens and online via Zoom. Participants engage in interactive learning, sharing real-world experiences to build skills in digital readiness and leadership for dynamic business environments.
The same course elsewhere in Greece
City University Athens, Athens Graduate School of Management (AGSM) are among the 3 that do.
It takes 44 Hours (8 days), studied Full Time.
Intakes are in October.
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